(SF) Provide Quality Service - Customer Management
Course Details
Entry Requirements
Course Details
TSC Code:
EVS-CFC-1005-1.1
TPGateway Course Code:
TGS-2018500924
Course Duration:
16 hours (Training 15 hrs + Assessment 1 hr)
Mode of Training:
Full Time / Part Time
Course Language:
English
Full Fees
$308 (excluding GST)
Nett Fees (After MCES / SME)
$92 (excluding GST)
Course Objectives:
This course serves to equip learners with the skills and knowledge in handling and providing quality services to their customers.
Course Content:
– Observe good personal grooming
– Proper hygiene standards and display of positive image
– Maintain good interpersonal relationship and proper communication with customers
– Practice good service delivery
Entry Requirements
No Entry Requirements.
